People love our products and 70% our customers are returned customers. We believe that only way to make a long-term business is helping people.
Jones & DeMille has purchased hardware from ProSoft for many years. Their team has always been fantastic to work with and the hardware that provide has proven to be excellent. Workstations purchased from ProSoft perform really well for us and are perfectly tailored to the ACEC industry. ProSoft's responsiveness, friendly customer service and industry knowledge is top-notch. Any issues or questions we have had with the workstations have been promptly resolved by their knowledgeable staff. We enjoy our relationship with ProSoft and greatly appreciate their expertise and knowledge.
Job Industrial Services has purchased dozens of workstations from ProSoft for over 7 years, and each new generation of machines keeps getting better. Our company designs oil refining and mining facilities, relying heavily on 3D modeling and laser scan point clouds within AutoCad and Navisworks. ProSoft workstations have proven to be very reliable and powerful. I appreciate ProSoft’s responsiveness when placing an order or when I need assistance with one of their workstations.
We decided this year to switch our IT service provider to try and find a company that was more tailored to our specific needs and industry. We switched to ProSoft this summer of 2024 and have been extremely pleased with this decision. They have been excellent to work with, respond, and the transition was much smoother than I thought it could possibly be. When soliciting quotes, it became very clear very quickly that ProSoft specialized in our industry. They understood our needs in terms of design and drafting software, network management, software management, hardware management etc. They provided valuable insights, advice, recommendations, etc. Making a major change in IT operations for a company like ours that is entirely dependent on our information systems for every aspect of work feels incredibly risky and stressful. Fortunately, it turned out that it did not need to be. Had I known how smooth the change would be, and how much better our service would be, I would have made that change much sooner.
ProSoft has been Naylor Wentworth Lund Architects Autodesk reseller for many years. In our architectural practice, Autodesk products are a major key to our success. ProSoft has provided stellar service including timely updates on new products and services, highly responsive technical support, and prompt and accurate purchase and subscription renewal transactions that assist us in the use of Autodesk products. ProSoft is professional in their communication and are available for consultation at a moment’s notice. The behind-the-scenes support ProSoft provides is dependable, timely and keeps our business supplied with the latest tools and techniques without compromise.“
Method Studio has been in business since 2007 and our main software asset/investment for daily production and workflow is the Revit suite from Autodesk. Prosoft has been with Method Studio from the beginning and has been a trusted partner all along the way. With our recent growth to over 100 employees we have put Prosoft to the test over the years with software maintenance questions and support and they have been a dependable resource. We have used their hardware services building robust machines at a cost-effective price point and were not disappointed. When you find a great industry partner who knows your business and focuses on the relationship, not just the products, you tend to stick with that partner for the long-haul. Prosoft is that partner for us.
The Staff at ProSoft have been very helpful to our Survey and Engineering firm. We have relied on ProSoft as our Autodesk reseller, and for Software training and trouble shooting. We have also purchased some of their workstations and laptops. They always have someone that can help, and they are quick and friendly. I have over 20 years of experience in the drafting side of Survey and Civil Engineering and I still find their experience and knowledge very helpful.